Uploading a CSV File to Update Order Form Technology

Uploading a CSV File to Update Order Form Technology

đź§ľ What Is Order Form Technology?

Order Form Technology allows clients to place an order directly from a digital catalog by selecting their preferred products. Once submitted, the company receives the request, and the client gets a confirmation email with the order details.

In this article, we’ll walk you through how to link your products to the order form using a CSV file

đź§© Which Upload Method Applies to You?

The way you’ll upload product links depends on how your Order Form is configured and this is set up by the platform based on your needs.

There are two possible setups:

Basic Order Form: If your platform uses a basic order form (Without Product Management), product data is uploaded directly into each edition using the Multimedia Manager.

Advanced Order Form: If your order form is more advanced, your platform will include the Product Management tool, where you will manage and link products.

Uploading via Multimedia Manager (Basic Order Form)

Use this method if your platform doesn’t include the Product Management feature.

  1. Go to Multimedia Manager



  1. Select your Template



  1. Choose the appropriate Edition



  1. Open the Advanced Tool



  1. Click Import Products from File

  1. Upload a CSV file with the following format:

    • Column 1: SKU (product code or unique identifier)

    • Column 2: Product description

    • Column 3: Tooltip (optional  if omitted, the description will be used as the tooltip)

  1. Click on Import and the products will be automatically linked to that edition’s order form.

  1. Lastly, Save your Edition 



Uploading via Product Management (Advanced Order Form)

If your platform includes Product Management, this is the method you’ll use to manage and link your product data.

This tool centralizes all your product information in one place, allowing you to reuse the same data across multiple catalogs. It also gives you the flexibility to make small updates, like editing a product or adding one manually, without needing to reupload a full CSV.

Bulk Upload Using a CSV

To upload a large number of products efficiently:

  1. From your main menu, go to Product Management



  1. Click Upload Products



  1. Select the Template where your product data will be used



  1. Download the previous CSV or check your order form required fields to ensure your new file matches the correct format.

  1. Upload your CSV

  1. Select the checkboxes below if needed: 

    • Remove existing product links

  • Update existing product links

  1. Click Upload Products


Once completed, your products will appear in the Product List, and all matching products found in your template’s catalogs will be automatically linked.

Manually Add or Edit a Single Product

For smaller changes:

  1. Search your product

  1. Edit or remove using the buttons below:

 

To add one product:

  1. Go to Product Management > Product List



  1. Click Add New Product


  1. Fill in the product details and save