Why Am I Getting a 404 Error?

Sometimes, when you share your link, you may encounter a 404 error:

Even though you uploaded your PDF, designed it, and published it, why isn't it active?

There are a few reasons for that:

1. Content isn't activated: This means that you did not toggle the new link to Active status. To resolve this, simply toggle the link to Active.

2. Outdated: This refers to content using an old link (if you changed the link name, or otherwise updated the link on the backend). To resolve this, check that you are using the updated link, or that any changes made have not affected the link you are trying to use.

3. Mistyped: Or, it could simply be that you mistyped the url address. Check that you typed it correctly into the search bar.

If you copied and pasted the link, however, it's most likely one of the 2 reasons above. 

As always, reach out to [email protected] if you are uncertain or the suggestions above do not work for you.

• Related Articles

• How to Share or Distribute My Flipbook

  How to Share or Distribute My Flipbook? Once your edition is ready to be shared, there are several ways to use the link options presented. With Dcatalog, you can distribute your digital edition in many different ways. This article will guide you ...

• Welcome Walkthrough

  Welcome to the DCatalog Admin Portal! We have many features and tools within our platform to enhance your content and make your digital editions stand out. Please watch the welcome video here to learn the first steps to getting started with your ...

• Link Management - Advanced Links, Copy Links, Import Links, Product Recognition, Import Products, CSV

  Advanced Linking Tool In this article, we’ll explore DCatalog’s Advanced Linking Tools, available in the Multimedia Manager (gear icon ⚙ in your admin dashboard). These features are designed to help you automate, customize, and manage links more ...

• Embed Your Edition on Your Website: A Step-By-Step Guide

  DCatalog offers flexible ways to showcase your digital editions directly on your website. Whether you want to embed a specific edition, always display the most recent version, or present your entire virtual library, this guide outlines each method so ...